Hello, I'm Teodora Petkova!
This is my website where you will find my portfolio of previous projects and positions. As a system administrator with a background in supporting and creating websites, I combine technical skills with a creative approach to deliver innovative solutions and experiences for users.
Skills
Previous experience
Nov 2020 - Present
- Work with Oracle Database
- Testing new environments
- Creation of alarms for monitoring
- Work with Openshift and Kubernetes
- Debugging phone service issues
- Monitoring
Dec 2018 - Oct 2020
- Work with Mac, Windows PC/Servers, Linux
- Installation, maintenance, and repair of applications and software
- Testing new applications for work
- Configure computer hardware, operating systems, and applications;
- Configuration of new work applications on different phones
- Monitor, maintain and troubleshoot PC hardware/ software;
- Support of network equipment and installation of LAN networks;
- Communication with vendors;
May 2017 - Dec 2018
- Working with Linux-based operating systems.
- Installing, configuring, updating applications and programs.
- Ensuring normal server performance.
- Communication with customers through chat and ticket system.
- Work with WHMCS, cPanel, DNS, VPS, FTP, mail, FTP, and more.
Feb 2016 - May 2017
- Working on Linux/Unix environment;
- Troubleshooting (network) technical issues, IPTV;
- Observe monitoring systems (Zabbix);
- Communicating with customers;
- First level technical support;
- Configuring routers and switches;
Mar 2011 - Jan 2016
- Installation, maintenance, and repair applications and software on Windows desktops and servers;
- Configure computer hardware, operating systems, and applications;
- Configuration of Lotus Notes email clients (IBM communication);
- Monitor, maintain and troubleshoot PC hardware/ software;
- Support of network equipment and installation of LAN networks;
- Communication with vendors;
Languages
Bulgarian - Native
English - B1
Russian - B1
Greek - B2
Education
Certificates
Fundamentals of digital marketing
Feb 2024
Marketing Basics
Sep 2020
Scrum Fundamentals Certified (SFC)
Feb 2022
Amazon Web Services Business Professional
Issued Nov 2019
Amazon Web Services Cloud Practitioner
Issued Nov 2019
AWS Technical Professional
Issued Nov 2019